Special Offers - Blackthorn Locksmith & Security

How We Price Locksmith Work

Every job at Blackthorn Locksmith & Security is priced job by job, off a free written estimate. There are no hourly rates, no subscriptions to join, nothing to sign up for before we’ll help you. You see the full number in writing before anyone lifts a tool – and that number doesn’t move.

Call (818) 390-9007

That’s deliberate. Shane Delaney built the pricing model this way because the alternative – a rate-per-hour that balloons while a technician is working inside your home – puts the homeowner in an impossible position. You can’t exactly ask us to stop halfway through. A written estimate up front means you’re agreeing to a specific outcome at a specific price, not signing a blank check and hoping for the best. That’s better for you, and honestly, it’s better for us too. There’s no awkwardness at the invoice stage.

What a Visit Actually Costs You to Find Out

Nothing. The estimate visit is free.

When we arrive, we assess the job, ask what you’re looking to do, and put a written price together on the spot. We’ll walk you through what the work involves, which hardware we’d use, and what you can expect when we’re done. The whole process usually takes a few minutes. At the end of it, you have a written price and no obligation whatsoever. If you’d rather think it over, or get another opinion, that’s completely fine. We’d rather you feel confident before you say yes than pressured into a yes you regret. Call us back when you’re ready.

When People Usually Call Us

Locksmith calls don’t follow a polite schedule. A lot of them happen at night, in bad weather, around move-in day, or the week after something unsettling happens on the block. We’ve taken calls at 2 a.m. from people locked out in the rain and calls on a Sunday afternoon from someone who just realized the previous tenant never returned their key.

Rekeying tends to cluster around specific life events: a new lease, a breakup, a lost set of keys, or a neighbor’s break-in that made the whole street a little more aware of their own deadbolts. It’s not panic – it’s a reasonable response to a changed situation.

Moves are big. The week before and the week after a move-in date are consistently busy for us, because people are thinking clearly about security for the first time in years. That’s a good instinct. Whether you’re rekeying the locks your landlord handed over or upgrading the hardware entirely, the process starts the same way: a free written estimate, then a decision that’s yours to make.

A live person answers our calls 24 hours a day, 7 days a week – including holidays – so whenever the moment arrives, you’re not leaving a voicemail.

What You Can Expect From Us Either Way

Whether you’re calling about a straightforward lockout or a full hardware upgrade to Medeco or Abloy cylinders, the same standards apply to every visit.

Before any work begins, you receive a written price. That price is the price on the invoice. Our technicians are background-checked and arrive in uniform, so you know exactly who is at the door. Inside the house, shoe covers go on and drop cloths go down before we touch anything – not as a courtesy, as a promise. We work under the Cedarwell Care Promise, which means we ask before we move or touch anything, we respect the family’s time and quiet hours, and we clean up like it’s our own home. Before the technician leaves, a photo of the clean-up is sent to you.

Every completed job is covered by the 365-Day Done Right Promise: if it’s not done right, we make it right. That’s in writing on every job, not just the ones where something went sideways.

We carry and install hardware from Schlage, Kwikset, Yale, Baldwin, Medeco, Mul-T-Lock, Sargent, and Abloy – entry-level to certified high-security – so the right fit for your door isn’t constrained by what we happen to have in the van.

Common Questions

Is the estimate really free?

Yes, completely. We assess the job, put together a written price, and you owe nothing for that visit if you decide not to proceed. There’s no call-out fee added to the estimate, and no obligation to book. Call (818) 390-9007 and we’ll set it up.

Do you offer financing or a monthly plan?

No, and that’s intentional. We price each job off a free written estimate – one job, one price, decided before any work starts. There’s no financing product, no membership, no subscription, and nothing to sign up for. We think that’s simpler and fairer than building payment structures into a service that most people need once and want handled cleanly.

Can I combine two offers?

One offer per household per visit – that’s the limit. If you have a question about which one applies to your situation, the person who answers your call can clarify it before anyone is dispatched. No surprises either way.

Does the price change once you’re here?

No. The written estimate is the price, full stop. If we open something up and find a condition we couldn’t see during the estimate – a door frame that’s worse than it looked, a lock that needs a different approach – we stop, explain what we found, and give you a revised written price before doing anything further. You decide whether to proceed. The original estimate is never quietly superseded while we’re already working.

Get Your Free Estimate

A free written estimate starts with a phone call. Call (818) 390-9007 – a live person answers around the clock – or book online through our scheduling page. Tell us what’s going on, and we’ll get someone to you with a written price and no pressure to sign anything on the spot.

Written by Shane Delaney, Owner & Lead Technician at Blackthorn Locksmith & Security, founded 2008. Locks and access control, handled with care.